I really appreciate the support and loyalty that Pantone has shown by restoring my previous purchase. After following the instructions to restore the didnt work, I emailed tech support and the instructions that they sent did work for me. Now I am a little concerned that having been grandfathered in to my previous ap version will exclude me from future updates and such, as colors are added and new changes are made. But I also get that having spent $9.99 and expecting a lifetime of Pantone updates might not be realistic or fair. However, when it comes to aps, I dont think Id pay for a subscription to something that Id rather spend money on for a physical product, especially when dealing with the technical aspects of color. Thats just the nature of my business. I dont think downgrading the ap because of this technical oversight is fair though. My Pantone ap is one of my most heavily used aps. But once Im forced to subscribe, in all honestly I probably wont choose to.
JLartworks about PANTONE Studio, v3.0.3